Our Policies

Shipping and Handling

Please allow 7-10 days for shipping before contacting us about your KIT order.
 Holiday shipping may take longer.

Instant Download Items

All Patterns and E-Books are downloaded by you, the customer.  There are no refunds on these products. If you should need help with the something within the pattern please use the contact us form on the website to get help from Michelle Skobel.

Returns

Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your kit purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.

No refunds are given on patterns and E-books.

West Texas Jewels

West Texas Jewels is not part of Bead Patterns by Michelle Skobel (Michelleskobel.com) and is not subject to the same promotions as this site.  They do however have their own promotions and policies which may be found on the West Texas Jewels Website.  

Other Information

All patterns,E-Books and pictures posted on this site are copyright protected by Michelleskobel.com and should not be used to sell or post items online.  You are allowed to make the items and sell them using my patterns but you MAY NOT sell,post,trade,gift my patterns without my permission.